The check-in counter and my room are in different units; I have to walk a bit down the road to get to the room. I paid with my Youtrip card, which didn't have a surcharge. An AUD 100 deposit was held by the hotel, and I received the refund on my card the day after I checked out. The room is equipped with a microwave, fridge, cooking stove, kettle, etc. The hairdryer needs to be requested from staff when you check in. Housekeeping is provided every three days during the stay. My bed is soft but lucky I can sleep well. The apartment is a 10-minute walk from Melbourne Central and Victoria Market. There is also a tram station right in front of the apartment.
Meiqin
November 2024
The room was a big appartement
Abbink
September 2024
the location in regards to our venue and other events was really good as there was enough easily accessible transport between them. The room itself was a lot bigger than we had anticipated and it felt reasonably isolated and secure. The beds were comfortable however I did find the sheets to be a little uncomfortable but overall it was a pleasant stay.
Rori
December 2024
it was in a great location. very easy to get around the area, catch the trams or walk. room was warm and the cleaning staff where great. easy access to shops.
Carey
November 2024
It was an easy walk to QV markets and Melbourne Central. The room was comfortable and had all the basic amenities. Even though the floor space wasn't very big it managed to have 2 separate bedrooms and a kitchenette which was appreciated by my group. Great price for the location. We were there for the flower and garden show in Calrton gardens which was accessible by a short walk or connecting tram lines. The property was suited to elderly guests.
Pearl
March 2025
The location was excellent. Close to the Melbourne Flower Show (the purpose of our visit), eateries, shopping. Everything within a 10-15 minute walk. 20 minute walk to the Yarra river and attractions there. Coffee place right next to the hotel at street level was a pleasant surprise. We just popped down each morning to grab a coffee and bring back to our room while we planned our day. The room was basic and plain. No outlook, but for $190 a night for two people, it was great. Everything was clean. There were two bedrooms as advertised, the beds were comfortable, the bathroom was not small (always nice not to have to bump into walls when drying off). The kitchen was a complete kitchen- stove, cook top, microwave, fridge.
Diana
March 2025
good location, easy access to tram station, next to Melbourne Central
Lili
November 2024
Easy check in. My room was very clean, bed comfortable , good TV reception, change of towels even though I only stayed 3 nights, great shower. The kitchenette was fully equipped even though I did not use it and 15 coat hangers 🤣 amazing. Tram out the front was so convenient...excellent location. I would use Arrow Apartments again.
Dianne
November 2024
I was given a free upgrade to a bigger room from the first one I stayed in so I was and am happy. The next extra 2 nights stay are also good as we got a good room(booked through agoda by my sister. I would like to compliment the room but not the cleaning process as we had to ask for them to clean the room everyday instead of automatically being cleaned, as the rubbish needed to rid of quickly instead of waiting for them to come on request. We always wake up early and spend the days going for visits and shopping. All in all, thank you to the hotel for its good service and location-wise is tip top, close to the tram into the city. Its bed is very comfortable. I had good sleeps the whole stay. In summary, I hope booking.com offers a lower price the next time, as I paid SGD$420.48 for 5 nights stay. whereby my sister paid SGD371.26 for the same number of nights. Anyway, keep up the good work, Arrow on Swanston.
Hartini
August 2024
The checkin was seamless and went very smooth, as was getting into the room itself. The view from the room was fantastic, and the facilities all worked as they should. There is a fantastic little cafe on the ground floor thats great for breakfast and lunch at really great prices, and there are two convenience stores right near the entrance to the hotel. The tram stop out the front goes up and down swanston street which makes it easy to get to wherever you need to go in a hurry. Front desk was avaliable 24hr which was great.
Carlo
October 2024
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